There are lots of benefits to using a suggestion bot!
Starting summer 2017 you’ll be able to use a suggestion bot through Watermelon, offering you the following benefits:
More happy customers
Our suggestion bot helps your customers more quickly. Resulting in more happy customers!
Your representative no longer needs to look up information with automatically suggested answers.
Thanks to preset suggested answers, questions get answered more consistently.
Faster response time
Representatives can respond faster with suggested answers.
Artificial intelligence determines the answer suggested, but a representative chooses the right answer.
Train your suggestion bot
Train your suggestion bot simply and quickly and keep improving to make him or her faster and more efficient.